Welcome to Caker Town! These terms and conditions outline the rules and regulations for the use of our website [your website URL], our services, and the purchase of our products. By accessing this website and/or placing an order, you accept these terms and conditions in full.
1. Introduction
By using our website and services, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Orders and Payments
- Order Placement: By placing an order with us, you agree that all information provided is accurate and complete. All orders are subject to acceptance and availability.
- Pricing: All prices are listed in [your currency] and are inclusive of applicable taxes. We reserve the right to change prices at any time without notice.
- Payment: Payment must be made at the time of order. We accept [list accepted payment methods]. All transactions are processed securely.
3. Shipping and Delivery
- Delivery Area: We currently deliver within [your delivery area]. If you are outside this area, please contact us to discuss potential delivery options.
- Delivery Time: Delivery times are estimated and are not guaranteed. We are not responsible for delays caused by circumstances beyond our control.
- Shipping Fees: Shipping fees are calculated based on the delivery address and will be displayed at checkout.
4. Cancellations and Refunds
- Order Cancellations: Orders can be cancelled within [number of hours] hours of placement by contacting us at [your contact email or phone number]. After this period, cancellations are not guaranteed.
- Refunds: Refunds will be processed at our discretion. If you are not satisfied with your purchase, please contact us within [number of days] days of receipt to discuss a return or exchange. Products must be returned in their original condition.
5. Custom Orders
- Customization: For custom orders, including special designs or dietary requirements, please contact us directly at [your contact email or phone number]. Custom orders may require additional lead time.
- Non-Refundable: Custom orders are non-refundable unless there is a defect or error on our part.
6. Use of Our Website
- License: Unless otherwise stated, we own the intellectual property rights for all material on our website. You may access this material for personal use only, subject to the restrictions set in these terms.
- Prohibited Use: You must not use our website in any way that causes damage or impairment to the website or interferes with any other person’s use of the website.